Terms & Conditions

Last Updated: April 04, 2025

Welcome to Project Ageless—your partner in aging gracefully. These Terms and Conditions outline our commitment to you and your responsibilities as our valued customer.

1. Introduction

Hello! We’re Project Ageless (“we,” “us,” “our”), and we’re thrilled you’re here at https://projectageless.in (the “Site”). These Terms govern your use of our Shopify-powered website and your purchases of our premium anti-aging products—think Collage Peptide, future supplements, and insightful eBooks. By browsing, shopping, or engaging with us, you agree to these Terms fully. If they don’t sit right with you, we kindly ask you to step away from the Site. Our goal? A transparent, fair relationship that supports your journey to timeless vitality.

2. About Project Ageless

Founded by [Your Name], Project Ageless is built on a passion for anti-aging science. Our mission is to empower you with lab-tested, high-quality solutions—starting with Collage Peptide and expanding to supplements and eBooks. We’re here to hydrate your skin, boost your wellness, and help you glow at every age. Our products are sourced sustainably, crafted with care, and designed to tackle aging’s toughest challenges—because you deserve nothing less.

“Aging isn’t about slowing down—it’s about thriving. That’s why every product we create is a step toward your best self.” – [Your Name]

3. Who Can Use Our Site

To shop or explore, you must be at least 18 years old or the legal age in your region. By using our Site, you confirm you’re legally able to agree to these Terms. We may refuse service if you don’t meet this requirement—no hard feelings, just legal boundaries.

4. Orders and Payments

Ordering from us is simple, but here’s the fine print:

  • Order Acceptance: Your order is subject to availability and our approval. We may cancel it due to stock issues, pricing errors, or suspected fraud—don’t worry, we’ll notify you ASAP.
  • Pricing: All prices are in Indian Rupees (INR), taxes included unless noted. Shipping fees (if any) show at checkout.
  • Payment Options: Pay via credit/debit cards, UPI, or COD—your choice, our flexibility.
  • Payment Issues: If payment fails or we cancel, refunds hit your original method within 5-10 business days, depending on your bank.

5. Shipping and Delivery

We ship your anti-aging essentials with care:

  • Where We Ship: Currently India only, with plans to expand globally.
  • Timing: 3-5 business days within India, though delays (weather, courier hiccups) may occur.
  • Costs: Free shipping on orders over ₹1000; below that, fees apply (shown at checkout).
  • Digital Goods: eBooks deliver instantly via email—zero wait time.
  • Risk: Once delivered, the product is yours to cherish or address if damaged.

Check our Shipping Policy for more.

6. Cancellations, Refunds, and Exchanges

We’re strict but fair:

  • No Cancellations: Orders lock in once placed—our team moves fast to get them to you.
  • No Refunds/Exchanges: Supplements and food products (like Collage Peptide) aren’t refundable due to safety standards.
  • Exceptions: Damaged or wrong items? Email photos to tripolasindia@gmail.com within 7 days—we’ll replace or resolve it.
  • Digital Products: eBooks are final unless there’s a tech glitch—we’ll fix it.

See our Cancellation & Refunds Policy.

7. Your Account

Shopping requires an account:

  • Security: Keep your password safe—you’re responsible for account activity. We use encryption to protect your data.
  • Issues: Suspect a breach? Email us at tripolasindia@gmail.com—we’ll lock it down fast.

8. Health Disclaimer

Our products enhance wellness, not cure diseases:

  • Usage: Consult a doctor if you’re pregnant, nursing, or have conditions—safety first.
  • Results: Vary by person; we don’t promise miracles, just quality.
  • Liability: We’re not responsible for misuse or adverse reactions—use as directed.

9. Intellectual Property

Our Site’s content—text, images, logos—is ours, protected by law:

  • Use: Browse freely, but don’t copy or reuse without permission.
  • Enforcement: Violations may lead to legal steps—we protect our craft.

10. Limitation of Liability

We offer our Site and products “as is”:

  • No Guarantees: We aim for excellence but can’t promise specific results.
  • Liability Cap: Per Indian law, we’re not liable for indirect damages (e.g., lost profits) beyond what we must cover.

11. Governing Law and Disputes

These Terms follow Indian law:

  • Jurisdiction: Disputes go to Mumbai courts—you agree to this venue.
  • Mediation: We’ll try mediation first to keep things smooth.

12. Changes to Terms

We may update these Terms:

  • Notice: Changes post here and apply instantly—check back often.
  • Acceptance: Keep using the Site? You’re in for the updates.

13. Contact Us

We’re your partners in this:

  • Phone: +91 70456 00215 (Mon-Fri, 10 AM - 6 PM IST)
  • Email: tripolasindia@gmail.com
  • Address: B1401, Ekta Meadows, Borivali East, Mumbai 400066, India

Reach Out