Cancellation and Refunds

Cancellation and Refunds - Project Ageless

At Project Ageless, your trust and satisfaction are our top priorities. Here’s everything you need to know about our policies.

Our Commitment to You

Welcome to Project Ageless, where we’re passionate about helping you age gracefully with premium anti-aging solutions. From our flagship Collage Peptide to future supplements and eBooks, every product is crafted with care, backed by science, and designed to empower your journey. We’re transparent about our policies because we believe you deserve clarity and confidence in every purchase.

Cancellation Policy

We know life moves fast, and so do we. Here’s how cancellations work at Project Ageless:

  • No Cancellations After Processing: Once your order is placed—whether it’s Collage Peptide, a future anti-aging supplement, or an eBook—we spring into action to ensure speedy delivery or instant digital access. This means orders cannot be canceled after submission.
  • Act Quickly: If you change your mind, contact us within 1 hour of placing your order at +91 70456 00215 or tripolasindia@gmail.com. If processing hasn’t started, we’ll do our best to assist you.
  • Digital Products: eBooks and other digital downloads are delivered instantly upon payment, so cancellations are not possible once the download link is sent.

Why This Matters: Our quick processing ensures you get your anti-aging essentials without delay—because every day counts on your journey to radiance.

Refund Policy

We stand behind the quality of every Project Ageless product. Here’s our refund approach:

  • Physical Products (e.g., Collage Peptide, Future Supplements): As food-based anti-aging supplements, these are non-returnable and non-refundable due to health and safety regulations. We ensure every batch is lab-tested for purity and potency before it reaches you.
  • Exceptions for Issues: If your product arrives damaged, defective, or incorrect (e.g., a cracked jar or wrong item), email us clear photos at tripolasindia@gmail.com within 7 days of delivery. We’ll investigate and resolve it—whether that’s a replacement, store credit, or another tailored solution.
  • Digital Products (e.g., eBooks): Due to their instant delivery nature, refunds are not available unless there’s a technical error (e.g., file won’t download). Contact us, and we’ll fix it fast.
  • Our Promise: If something’s not right, we’re here to make it better. Your satisfaction drives us, and we’ll work with you to ensure you’re happy with your Project Ageless experience.

Your Peace of Mind: We don’t offer refunds lightly because we’re confident in our quality—but we’ll always step up if there’s a genuine problem.

How to Reach Us

Questions about your order? Issues with delivery? We’re just a message away:

  • Phone: +91 70456 00215 (Mon-Fri, 10 AM - 6 PM IST)
  • Email: tripolasindia@gmail.com
  • Address: B1401, Ekta Meadows, Borivali East, Mumbai 400066, India

Contact Us Now