Privacy Policy

Privacy Policy

Last Updated: April 04, 2025

At Project Ageless, your privacy is as important to us as your journey to timeless beauty. This Privacy Policy explains how we handle your information with care.

1. Introduction

Welcome to Project Ageless! We’re dedicated to helping you age gracefully with premium anti-aging products like Collage Peptide, future supplements, and eBooks. When you visit https://projectageless.in (the “Site”), shop with us, or engage in any way, we collect certain information to make your experience seamless and personalized. This Privacy Policy outlines what we collect, how we use it, and how we protect it—because trust is the foundation of our relationship with you.

“Your data isn’t just numbers to us—it’s part of your journey, and we treat it with the respect it deserves.” – [Your Name], Founder

2. Information We Collect

We collect information to serve you better. Here’s what we gather:

  • Personal Information: When you create an account, place an order, or sign up for our newsletter, we collect your name, email address, phone number, shipping address, and payment details (e.g., credit card info, UPI ID).
  • Usage Data: We track how you interact with our Site—pages visited, time spent, and clicks—to improve your experience.
  • Device Information: We collect details like your IP address, browser type, and device type to ensure our Site works smoothly for you.
  • Communication Data: If you contact us (e.g., via email or chat), we keep records of our conversations to assist you better.

3. How We Use Your Information

Your data helps us make your anti-aging journey amazing:

  • Order Fulfillment: To process and ship your orders (e.g., Collage Peptide or eBooks) and send tracking updates.
  • Personalization: To recommend products, send tailored offers, and improve your shopping experience.
  • Communication: To email you order confirmations, shipping updates, and promotional offers (you can opt out anytime).
  • Site Improvement: To analyze usage patterns and enhance our Site’s performance and design.
  • Legal Compliance: To meet legal obligations, like tax reporting or fraud prevention.

4. How We Protect Your Data

We take your privacy seriously:

  • Encryption: We use SSL encryption to secure your data during transmission.
  • Secure Storage: Your information is stored on Shopify’s secure servers, protected by industry-standard measures.
  • Limited Access: Only authorized team members can access your data, and only when necessary.
  • Payment Safety: We don’t store your payment details—they’re handled securely by Razorpay, our trusted payment gateway.

We’ll never sell your data or share it beyond what’s needed to serve you—that’s our promise.

5. Sharing Your Information

We only share your data when necessary:

  • Service Providers: With trusted partners like Shopify (for hosting), Razorpay (for payments), and couriers (for shipping).
  • Legal Requirements: If required by law (e.g., tax authorities or court orders), we’ll comply but notify you when possible.
  • Business Transfers: If we sell or merge our business, your data may transfer to the new owner—but under the same protections.

6. Cookies and Tracking

We use cookies to enhance your experience:

  • Essential Cookies: For Site functionality (e.g., keeping you logged in).
  • Analytics Cookies: To understand how you use our Site (e.g., Google Analytics).
  • Marketing Cookies: To show you relevant ads (e.g., via Meta or Google Ads).

We’ll ask for your consent for non-essential cookies when you first visit the Site.

7. Your Rights

You have control over your data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update inaccurate information.
  • Deletion: Request deletion of your data (unless we need it for legal reasons).
  • Opt-Out: Unsubscribe from marketing emails via the link in any email.

Email us at tripolasindia@gmail.com to exercise these rights—we’ll respond within 30 days.

8. Data Retention

We keep your data only as long as needed:

  • Account Data: Retained while your account is active, deleted if you close it (unless required for legal purposes).
  • Order Data: Kept for 5 years to comply with tax laws, then anonymized.
  • Usage Data: Stored for 2 years to improve our Site, then deleted.

9. International Transfers

We’re based in India, but some partners (e.g., Shopify, Razorpay) may process data globally. We ensure they meet Indian data protection standards (e.g., DPDP Act 2023) through contracts and safeguards.

10. Changes to This Policy

We may update this Privacy Policy as our business grows:

  • Notification: Changes will be posted here and take effect immediately.
  • Continued Use: Using the Site after updates means you accept them.

11. Contact Us

Questions about your privacy? We’re here:

  • Phone: +91 70456 00215 (Mon-Fri, 10 AM - 6 PM IST)
  • Email: tripolasindia@gmail.com
  • Address: B1401, Ekta Meadows, Borivali East, Mumbai 400066, India

Get in Touch